Submission 145
From Selective Exposure to Selective Response: Evidence for an Uncongeniality Bias
SymposiumTalk-03
Presented by: Jürgen Buder
Extant research in the tradition of selective exposure studies suggests that individuals prefer to engage with attitudinally congenial content (congeniality bias). However, a shortcoming of selective exposure studies is that participants are only given an opportunity to read attitudinally congenial or uncongenial content. Once an opportunity to respond to content arises, behavior can be markedly different. This is the case in online forums or comment sections. The present talk reports findings from various studies in which participants are exposed to congenial and uncongenial comments and are given the opportunity to reply to these comments (selective response). A common finding in this paradigm is that participants exhibit a tendency to respond to uncongenial comments (uncongeniality bias). The talk charts extant findings on mediators (e.g., liking of comment) and moderators (e.g., perceived quality of comment, discussion climate in the forum, topic knowledge, confidence in knowledge, participant age, personality characteristics, cultural context) of the uncongeniality bias. Moreover, potential effects of responding to uncongenial comments on subsequent attitudinal polarization will be discussed. The talk integrates these findings and proposes a framework that can explain the emergence of both congeniality biases and uncongeniality biases. This provides a novel lens on online behavior that shifts attention from exposure effects to effects of message reception and production in social media contexts.