Submission 151
Exploring the Facet Structure of User Experience (UX): A Systematic Literature Review of Existing UX Models to Inform the Measurement of Acceptance of Automated Driving
SymposiumTalk-04
Presented by: Michaela Teicht
The goal of this systematic literature review is to explore published user experience (UX) models and to identify the UX facets they cover. We search ACM Digital Library, Google Scholar, IEEE Xplore Digital Library, ScienceDirect, Scopus, and SpringerLink for studies in English or German that present a distinguishable UX model. The abstracts of the identified records are screened for eligibility, and relevant full texts are analyzed. Data extraction follows a standardized form, and the synthesis is conducted using the best-fit framework approach. The review revisits the facet structure proposed by Engeln and Engeln (2015), reflecting on its value and limitations. Based on the insights gained, the model is further developed and extended. The resulting model should provide guidance for assessing user experience and acceptance in applied contexts, such as automated driving.