Submission 360
Collaboration in Human-Robot Interaction Depends on Mind Perception
SymposiumTalk-01
Presented by: Eva Wiese
Robots are increasingly available for workplace collaboration, which raises the question of which tasks people are willing to assign to robots and how strongly this is influenced by their perceived mental capacities. Based on the two-dimensional model of mind perception, we investigated in several experiments how humans assign tasks to robots as a function of their perceived agency (i.e., ability to plan and act) and experience (i.e., ability to sense and feel). Participants performed an analytical task (i.e., calculating differences) and a social task (i.e., judging emotions) and were allowed to offload the task to a robot at any time. Based on previous work on agent-task fit, we expected participants to offload the analytical task more often to robots than the social task, as robots are perceived as higher in agency than experience. For robots with varying levels of the experience factor, we expected participants to offload the social task more often and the analytical task less often to a robot described as emotionally capable (i.e., experience high) versus incapable (i.e., experience low). In line with our hypotheses, participants collaborated significantly more with robots for the analytical than the social task, and collaborated more with the emotionally capable robot for the social task and the emotionally incapable robot for the analytical task. This effect is in line with the “specificity of mind” hypothesis and was prevalent despite the fact that both robots were equally proficient with both tasks—a fact participants were informed about at the beginning of the experiment.