Submission 311
Algorithm Appreciation Rather than Aversion in Judge-Advisor-Systems
SymposiumTalk-05
Presented by: Samantha Darrah
In this paper, we demonstrate that people are less likely to discount advice that they believe originates from an algorithm rather than from a human. We set out to test the idea that algorithm aversion can be ameliorated by using hybrid advice, a combination of human and algorithmic advice. However, in two preregistered and well-powered studies, we failed to replicate algorithm aversion despite creating the exact conditions under which it should occur, namely when providing participants with performance feedback showing that the algorithm is good but not perfect. In both studies, we presented participants with identical advice but manipulated the label of the advisor depending on the condition that they were allocated to. Contrary to our expectations, hybrid advice was not weighted more than algorithmic advice, and this holds across different ways to operationalise hybrid advice. Together our studies suggest that algorithm appreciation dominates the Judge-Advisor-System (JAS), and that people discount the same advice less as soon as they believe it to be at least partially generated by an algorithm.