Submission 142
Identity Work as Incentive Design: Sustaining Purpose & Performance in Mission-Driven Firms
panel.5-223 - Floor 1-01
Presented by: Zhuoran Du
Mission-driven firms increasingly rely on purpose, values, and identity to attract and
motivate employees, yet they also face a classic principal-agent problem: effort is costly and
imperfectly observable, and high-powered monetary incentives can be expensive or even counterproductive in high-purpose environments. This paper develops a parsimonious contract-
theoretic framework that treats identity, the deliberate cultivation and activation of shared,
mission-based identities, as an integral element of incentive design. The framework for-
malizes two empirically salient forces: (i) a 'Birds of a Feather' effect in which workers
supply more effort when their identity aligns with the firm's mission, and (ii) a 'Backfire'
effect in which extrinsic incentives may crowd out, distort, or otherwise weaken intrinsically
motivated effort.