09:30 - 11:00
Room: Floor 1, Room 109, Nature House
Chair/s:
Anna Rita Bennato
Anna Rita Bennato - Economic Distress and Group Bias
Alexia Gaudeul - Understanding the Impact of Human Oversight on Discriminatory Outcomes in AI-Supported Decision Making
Eszter Vit - The Effect of Discrimination on Student Effort - A Lab-in-the-Field Experiment
Enrique Fatas - The Invisible and Widespread Discrimination of Migrants A Field Experiment in a Large Commercial Bank in Peru
Understanding the Impact of Human Oversight on Discriminatory Outcomes in AI-Supported Decision Making
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Presented by: Alexia Gaudeul
Alexia GaudeulOttla ArrigoniMarianna BaggioVasiliki CharisiMarina Escobar-PlanasIsabelle Hupont-Torres
Joint Research Centre of the European Commission, Brussels, Belgium
This study examines the effectiveness of human oversight in counteracting discriminatory outcomes in AI-aided decision making for sensitive tasks. A mixed-method approach was employed, pairing a quantitative behavioural experiment with qualitative analyses through interviews and workshops. The experiment involved 1400 professionals in Italy and Germany, making hiring or lending decisions with either fair or biased AI-generated recommendations. Results indicate that human overseers followed AI advice in 55% of cases, irrespective of AI bias. Decision makers were prone to endorse AI suggestions that aligned with their discriminatory preferences, especially favouring candidates similar to themselves. Qualitative insights reveal the background to those decisions in terms of bias awareness, fairness perception, and ethical norms. In conclusion, human oversight alone is inadequate to prevent AI-induced discrimination. A comprehensive approach, integrating fair AI programming, norms to guide oversight, and decision maker diversity, is essential for unbiased AI-enhanced decision making processes.