The aim of this PhD project is to study organizations who manage a crisis by virtue of being part of the entity affected by the crisis. More precisely the project study how non-emergency organizations take the necessary steps to maintain its activities, normalize the situation and continue with its work during a crisis. Why is this important to study? A variety of actors must address a crisis and its consequences. When a society encounters disturbances, it is primarily the rescue services, such as fire-fighters, emergency care and police, that are responsible for serving as crisis managers. But how about all the non-emergency organizations conducting important societal services? A shortage of knowledge remains regarding the involvement of non-emergency organizations during emergencies and this project tries to reduce this shortage by highlighting non-emergency organizations and their work during cries.