12:30 - 13:30
Tu-SPOT01
Chair:
Jean-Marc Museux (Eurostat, Luxembourg)
Mixed-mode: How to solve the Missing-Not-At-Random (MNAR) issue of online surveys?
Laura Castell, (Email), Patrick Sillard, (Email), et al.
Insee

Online surveys are developing rapidly for producing national statistics, in particular in emergency situations. However, this survey mode is often associated with a low response rate and self-selection behaviour related to the topic of the survey, so that endogneous selection issue can arise.

Mixed-mode is an opportunity to address this issue directly, provided that the protocol is adapted to construct instrumental variables of participation. We proposed to use Heckman’s selection model to produce a weighting which corrects for endogenous selection.

This method is illustrated with the French EpiCov survey, collected online and by phone, during the Covid-19 crisis.